For most live poker players, the value of building certain relationships and being friendly with the right people in the poker room and in the casino. However, a few employees are generally overlooked because of their position in the casino hierarchy. Below are a few casino employees that it would be a good idea to get to know in your travels. Chances are that you will run into them frequently and building relationships with them can help to improve your gambling experience.
Gift Shop Attendants
These folks are also great for a lot of general knowledge about the casino and the surrounding area. If they don’t have something you need, they can usually tell you how to get it.
Porters / Cocktail Waitresses
It would seem logical to be friendly with the people that serve you food and drinks but some people don’t get this concept. Tipping your porter or waitress is not “being friendly.” Chat up those who serve you and be friendly. You’re going to interact with them a lot and if they like you, you will often get much better service regardless of how much you tip.
Some live poker rooms have a person or multiple people who are in charge of running the list of games. They are referred to as the brush. The vast majority of players will go up, give their name and the game they play and that is all. If you’re waiting for a game and the brush is friendly, why not chat them up. There are times where being friendly with the brush and other poker room employees can lead to a few extra comps or maybe your name getting bumped up on the list of a juicy game.
Security guards are typically one of the most overlooked workers in the casino until you actually need them.
Room Service Workers
If you’re someone who likes to order room service often, make sure you’re friendly to the staff. Remember, these folks are in charge of fixing and delivering your food.